At NervoVive, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase our products, or engage with our services. By using the NervoVive website, you agree to the terms of this Privacy Policy. Please read it carefully to understand how your information is handled.
1. Information We Collect
When you visit our website or purchase NervoVive, we may collect certain information to process your order and improve your experience. The types of information we collect include:
Personal Information: Name, email address, phone number, billing address, and shipping address.
Payment Information: Credit card details or other payment methods, securely processed via trusted third-party payment gateways.
Technical Information: IP address, browser type, operating system, and device information collected through cookies and similar technologies.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken.
We collect this data to ensure smooth order processing, provide customer support, and enhance your overall user experience.
2. How We Use Your Information
The information you provide is used for the following purposes:
Order Processing: To complete and deliver your orders for NervoVive.
Customer Support: To respond to your inquiries, provide assistance, and address concerns.
Marketing: To send updates, promotional offers, and product information, with your consent.
Website Improvement: To analyze usage trends and improve the functionality of our website.
Fraud Prevention: To detect and prevent fraudulent or unauthorized transactions.
We will only use your information for purposes outlined in this policy and will never sell or share your personal information with third parties without your consent, except as required by law.
3. How We Protect Your Information
We take the security of your data seriously. Our website is equipped with advanced security measures to protect your information, including:
Secure Encryption: All sensitive data, including payment information, is encrypted during transmission.
Firewalls: Our servers are protected by robust firewalls to prevent unauthorized access.
Data Minimization: We only collect and retain information that is necessary for processing your orders and providing services.
Restricted Access: Only authorized personnel have access to your personal data.
Despite our best efforts, no system can be completely secure. We encourage you to protect your account and personal information by using strong passwords and avoiding sharing sensitive details over unsecured channels.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and deliver personalized content. By using our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
5. Third-Party Services
To provide the best experience, we may use trusted third-party services for payment processing, shipping, and analytics. These partners are bound by confidentiality agreements and are only authorized to use your data for specific purposes related to NervoVive.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your data, subject to legal or contractual obligations.
Opt-out of marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
7. Updates to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.